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Documentation

Here you can browse our docs to find answers to your questions.

If you can't find what you need, or have any questions or suggestions, contact our support team and we'll help you solve the problem as soon as we can.

The Explainer
  • Explainer amounts
  • Explainer descriptions
  • Invoice Receipts
  • Sales
  • Transfer from/to Another Account
  • Refunds
  • Other Money In
  • Sales Refunds
  • Payments
  • Split Payments
  • Money Paid to User
  • Other Money Out
  • Explaining Paypal transactions
Stripe reconciliations
  • Connecting to Stripe
  • Configuring your payout explanations
  • Sales explanation descriptions
  • Application fee descriptions
  • Disconnecting from Stripe
  • Invoice references
  • Emailing invoices
  • VAT and Stripe
  • Troubleshooting invoice tax rates
  • Manual payouts
  • Balance transactions
GoCardless reconciliations
  • Connecting to GoCardless
  • Configuring your payout explanations
  • Disconnecting from GoCardless
  • FreeAgent's own GoCardless integration
  • Invoice references
  • Emailing invoices
  • VAT and GoCardless
Receipts
  • Forwarding receipt emails to DoubleAgent
  • Mail rules for forwarded receipts
Accruals
  • Overview
Accountancy practices
  • Overview
Essentials
  • FreeAgent's Guess feature
  • Supported FreeAgent accounts
  • System requirements
  • 2-Step Verification
  • FreeAgent's Active Sessions
  • Disconnecting or reconnecting DoubleAgent and FreeAgent
  • How to change your subscription bank account
  • What data does DoubleAgent store?
  • How often does DoubleAgent sync with FreeAgent?
Legal
  • Terms of Use
  • Terms and Conditions
  • Privacy Policy
  • Data Processing Agreement
  • Responsible Disclosure Policy
  • Subprocessors

© AirBlade Software Ltd. All rights reserved.
Registered in England and Wales no. 5707678
The Old Bakery, 90 Camden Road, Tunbridge Wells, TN1 2QP

Please note DoubleAgent is not endorsed by, associated with nor supported by FreeAgent. We really like FreeAgent though :)

Any questions? Email hello@doubleagent.io or call 01865 900 575.

Documentation • Blog • Twitter • Legal docs

Launched October 2017

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