VAT and EC status

VAT

When DoubleAgent explains your GoCardless payments, it needs to know whether VAT is involved. There are three options:

  • Only when the contact (i.e the customer in GoCardless) is based in the UK
  • Always
  • Never

You can tell DoubleAgent which to use on your integration's settings page.

You can also set which VAT rate DoubleAgent should use when VAT applies to a payment.

EC status

The EC status is only ever set if "EC VAT reporting" is enabled in your FreeAgent account (on the Settings → VAT Registration page). The rest of this section assumes it is enabled.

A payment's EC status depends on your integration's Charge VAT? setting and, in some cases, the customer's location:

“Charge VAT?” settingCustomer's locationEC Status applied
Only when the contact is based in the UKUK or outside EUUK/Non-EC
Only when the contact is based in the UKEU (not UK)EC Goods or EC Services (whichever you set)
AlwaysAnywhereUK/Non-EC
NeverAnywhereNot set

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When you click the button, DoubleAgent will send you to FreeAgent.

FreeAgent will ask you to log in and whether to allow DoubleAgent to access your account.

You need to have access to the tax, accounting & users level in FreeAgent. If you are your FreeAgent account owner, you are all set.

If your change your mind later, you can disconnect DoubleAgent like this:

On FreeAgent's Settings → Approved Applications page, click the Revoke Access button for DoubleAgent.

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